wickets71 Privacy Policy

1 Introduction and Overview

wickets71 (referred to hereinafter as "we", "our", or "platform") is a trusted online gaming platform in Bangladesh that places the highest importance on its users' privacy. This privacy policy explains what types of information wickets71 collects, how that information is used and stored, and what rights you have over your information.

This privacy policy applies to the wickets71 website wickets71.lat. Please read this policy carefully before using our platform. By registering with wickets71 or using its services, you will be considered to have given your consent to the terms of this privacy policy.

Our goal is to operate with transparency — you will always know what information we hold about you and why. Contact us directly for any questions or concerns.

2 Information We Collect

wickets71 collects only the information that is essential for the smooth operation of our services. The types of information we collect are described in detail below.

2.1 Information You Provide

The information you provide yourself during registration and account management includes:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Identity verification documents (copy of national ID card or passport)
• Payment-related information (bKash, Nagad, Rocket account numbers or bank account details)
• Security-related information (password stored in hashed form)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device-related information
• Browser type and version
• Session logs and access duration
• Game play history and transaction records
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

During the identity verification process, we may verify your information through trusted third-party service providers. In such cases, only the verification result is stored; the original documents are not shared with third parties.

3 Purpose of Data Use

wickets71 uses your information for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To ensure access to games, bonuses, deposits, and withdrawals.
• Security and Fraud Prevention: To protect accounts and detect unauthorized activity.
• Age and Identity Verification: To ensure access is limited to those aged 21 and above only.
• Financial Transactions: To process deposits and withdrawals smoothly.
• Customer Service: To resolve your complaints and questions.
• Responsible Gaming: To identify unusual gaming behavior and provide necessary support.
• Legal Obligations: To comply with applicable laws and regulations.
• Platform Improvement: For analytical work to further improve the user experience.

We never use your personal information for marketing purposes or to sell to third parties.

4 Data Sharing and Disclosure

wickets71 does not sell or rent your personal information to anyone. However, information may be shared in the specific circumstances listed below:

4.1 Service Providers

We work with trusted third-party service providers for payment processing, identity verification, security analysis, and technical support. These providers receive only the information necessary to deliver their specific services and are required to comply with our strict privacy terms.

4.2 Legal Requirements

When legal authorities issue a valid order or judicial directive, we are obligated to comply with applicable law. In such cases, the required information may be shared with the authorities.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may also be transferred. However, users will be notified in advance in such cases, and the protections of this privacy policy will remain in place.

5 Data Security Measures

wickets71 follows industry-leading security practices to protect your information. Our security framework is described below:

• SSL Encryption: SSL/TLS encryption technology is used for all data transmissions.
• Password Hashing: Your password is never stored directly; only a strong cryptographic hash is kept.
• Access Controls: Only authorized staff have access to your information, and only as needed.
• Server Security: Our servers are housed in secure data centers and undergo regular security audits.
• Regular Reviews: Our security measures are regularly reviewed and updated.
• Two-Step Verification: An additional verification layer is maintained for high-value transactions.

While we strive to ensure the highest level of security, we honestly acknowledge that no transmission of information over the internet is entirely risk-free.

6 Cookies Policy

wickets71 uses cookies and similar technologies to improve your experience. Cookies are small text files stored on your device that help with website functionality and personalization.

6.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and security — these cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Help improve the platform by analyzing usage patterns.

6.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, this may limit the functionality of some services.

7 Data Retention Period

wickets71 retains your information only for as long as necessary. We follow the criteria below to determine retention periods:

• Active Accounts: All information is retained while your account remains active.
• Transaction Records: Financial transaction data may be retained for 5-7 years in accordance with legal obligations.
• After Account Closure: After an account is closed, necessary information is kept for the legally required period and then securely deleted.
• Dispute Resolution: Information related to an ongoing dispute is retained until the matter is fully resolved.

8 Your Rights

As a user of wickets71, you have the following rights over your own information:

8.1 Right of Access

You may request at any time to know what information we hold about you. We will provide you with a detailed statement within 30 business days.

8.2 Right to Rectification

You have the right to correct any inaccuracies in the information we hold about you. Information can be updated through account settings or directly via support.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a specific period due to legal obligations.

8.4 Right to Restrict Processing

If you have specific grounds, you may request that the processing of your information be restricted. In such cases, the information will be retained during the investigation but active processing will be paused.

8.5 Right to Data Portability

You may request your information in a structured, machine-readable format.

To exercise these rights, contact our support team via 24/7 live chat or by email.

9 Protection of Minors

wickets71 strictly prohibits use of the platform by anyone under the age of 21. We do not knowingly collect any information from minors. Age verification is mandatory during the registration process.

If we are informed that information belonging to a person under the age of 21 is in our system, we will immediately close that account and delete the associated information.

If a parent or legal guardian believes their child has accessed our platform, please contact us immediately.

10 Third-Party Links

Our platform may sometimes reference third-party websites or services. We are not responsible for the privacy policies of these third parties. It is recommended that you read their own privacy policy before visiting those sites.

Payment partners such as bKash, Nagad, Rocket, and others have their own privacy policies. When completing a transaction you are using their services directly, so the responsibility for protecting that information lies with the respective payment partner.

11 Changes to the Privacy Policy

wickets71 reserves the right to change or update this privacy policy as needed. For any significant changes:

• A prominent notice will be published on the website.
• Registered users will be notified by email.
• The date of the change will be clearly noted on this page.

Continuing to use the platform after a change will be considered as your consent to the new policy. If you do not agree to the revised policy, you may request to close your account.

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our privacy team:

We take all privacy-related requests from you seriously and are committed to providing a resolution as quickly as possible. wickets71 is always by your side to protect your information.